What is Visual IVR?
RPA is one of the Hyper-Automation tools/capabilities that automates tasks, simplifies operations and saves you time and cost.
Think of RPA as deploying virtual agents to perform tasks. Some tasks are too large to complete manually.
Some tasks are too small or unique to justify expensive enhancements. RPA is one of our solutions for any size task, regardless of complexity.
(VIVR) Visual IVR in motion...
Additional Benefits
- Improve revenue collections through streamlined processes
- Mitigate data risk with sensitive personal info (SPI)
- Enable agents to work remotely as needed without service disruption
- Respect customer time with a simple, fast digital experience