What is Visual IVR?
Visual IVR is the evolution of the IVR. They have evolved from touchstone (press 1, 2), to speech recognition (just talk to me), to Visual. Take a look below to see VIVR in action.
(VIVR) Visual IVR in motion...
Additional Benefits
- Improve revenue collections through streamlined processes
- Mitigate data risk with sensitive personal info (SPI)
- Enable agents to work remotely as needed without service disruption
- Respect customer time with a simple, fast digital experience